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Resources

FAQ (Frequently Asked Questions)


General

Answers to basic questions, such as "What is PeppolSync?" and "What are the benefits of API vs. Portal submission?" (highlighting the automation of PeppolSync).

Compliance

Addresses legal questions, including current LHDN deadlines (reflecting the MSME deferment to 2026), rules on consolidated invoices (none over RM10,000), and specific document types covered (Credit/Debit/Refund Notes).

Technical

Covers system requirements, data formats (XML/JSON), required authentication methods, and the technical specifications of the MyInvois API connection.

Integration

Addresses common integration issues, such as setting up multi-company synchronization, handling foreign currency transactions, and required permissions inside the host ERP system.